Customer service
3 artikels over customer service — praktische gidsen en best practices voor WhatsApp-automatisatie.
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5 min
en
Sending WhatsApp Notifications from Intercom Conversations via Webhooks
Notify customers on WhatsApp when an Intercom conversation gets a reply or closes, using Intercom's webhook topics and the TextMeFlow messages API.
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4 min
en
Sending WhatsApp Notifications from Freshdesk Ticket Updates
Notify customers on WhatsApp when a Freshdesk ticket is resolved or needs their reply, using automation rules, a webhook action and the TextMeFlow API.
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4 min
en
Sending WhatsApp Notifications from Zendesk Ticket Updates
Notify customers or agents on WhatsApp when a Zendesk ticket changes status, using Zendesk triggers, a webhook target and the TextMeFlow messages API.